Legal

Privacy Policy

Last updated · July 2026

1. What we collect

Account information (name, email, password), the testimonials you collect through WarmProof (which may include names, photos, video, audio, and written text from your customers), billing details processed by our payment provider, and basic usage analytics that help us improve the product.

We collect only what the product needs to work. We do not buy, sell, or trade personal data.

2. Testimonial content is special

When your customers submit a testimonial — text, video, voice, or a screenshot you capture — that content belongs to you and to them. We store and display it on your behalf, according to the consent recorded with each testimonial.

Video and audio files are stored securely and served only through your walls, widgets, and pages.

3. How we use data

To run WarmProof: displaying your walls, sending consent requests, processing payments, and providing support. We never use your customers' testimonials to market WarmProof without your explicit permission.

4. Export & deletion

You can export your testimonials at any time, and you can delete your account and all associated data from Settings. Deletion is permanent and completed within 30 days across our systems and backups.

If one of your customers asks us directly to remove their testimonial, we will honor that request and notify you.

5. Cookies & analytics

We use essential cookies for login sessions and privacy-respecting analytics to understand product usage. No cross-site tracking, no ad networks.

6. Contact

Privacy questions or requests: hello@warmproof.com. We respond within one business day.

Questions about any of this? Write to hello@warmproof.com — a human reads every message.